The Role of Temporary Employment Agencies in a Changing Labor Market

The labor market worldwide is undergoing dynamic transformations. This is influenced by various factors, including technological advancements, employees’ growing expectations regarding flexibility and work-life balance, as well as the emergence of new employment models. One of the main challenges facing today’s employers and employees is effectively adapting to these changes. In this context, temporary employment agencies are playing an increasingly important role, offering multiple benefits both to those looking for new career opportunities and to companies seeking a flexible response to changing staffing needs.
Temporary employment agencies not only provide access to a broad talent pool, but — above all — they help to expertly match workers to the specific requirements of a given position and the company’s needs. As a result, businesses can respond more quickly to emerging challenges and market fluctuations, while candidates have the opportunity to develop in various environments and industries. Dynamic changes, such as the gig economy, remote work, or flexible forms of employment, make the agency’s role even more crucial. The future of the labor market belongs to those who can adapt, and agencies play a key function here — acting as intermediaries, advisors, and support for all parties in the recruitment process.
In this article, we will take a comprehensive look at the current state of temporary work, why temporary employment agencies are so important, and what role they play in times of constant change and evolving trends. We will focus on legal regulations in Poland and around the world, cite the latest statistics and forecasts, and discuss the prospects for the development of this sector in the coming years. Given the ever-evolving market and the growing importance of employment flexibility, temporary work is taking on a completely new dimension — it not only provides flexibility but also huge development opportunities for both employees and companies.
According to data from Poland’s Central Statistical Office (GUS), the percentage of people opting for temporary and project-based solutions continues to grow. Similar trends can be seen in other European Union countries, as well as in the United States and Asia. This is because flexibility allows businesses to more easily match their operating costs to current needs, while giving workers a chance for greater freedom when planning their own career paths. Consequently, the structure of employment is transforming in ways that would have been difficult to predict just a few years ago.
These changes also lead to discussions about legal regulations, issues related to social insurance, and ensuring appropriate working conditions. At the same time, questions arise about the future of the entire labor market — is the number of temporary workers likely to increase even more in the coming years, or will this trend slow down? In the next part of this article, we will try to answer these and many other questions, in order to present a comprehensive picture of the situation.

Table of Contents

  1. The Role of Temporary Employment Agencies in Today’s Labor Market
  2. The Impact of Dynamic Trends (Gig Economy, Remote Work, Flexible Forms of Employment)
  3. Legal Regulations and Standards in Temporary Employment Agencies
  4. Statistics and Forecasts – Market Perspective
  5. Benefits for Employers and Employees
  6. The Future of Temporary Employment Agencies – Challenges and Opportunities
  7. Conclusion

Article Plan

In the first section, we will explain the significance of temporary employment agencies in the context of the modern labor market and how they bridge the gap between employers and employees. We will also discuss what qualities set them apart from traditional employment models.
Next, we will focus on the trends that have accelerated rapidly in recent years — gig economy, remote work, and flexible forms of employment. We will try to clarify how agencies help both employees and companies adapt to these developments.
The following part of the article will cover legal regulations, including agency responsibilities and the standards they must meet. We will refer to relevant legislation to better understand the context in which these entities operate. In subsequent sections, we will present the latest statistics illustrating the scale of this sector and highlight the forecasts for the coming years.
In the final sections, we will explore the benefits of using agencies, both for employees and employers, as well as outline the future vision, taking into account new technologies and further market changes.
In conclusion, we will summarize the key points to help readers draw their own conclusions and encourage them to make informed decisions about using temporary employment agency services.

The Role of Temporary Employment Agencies in Today’s Labor Market

Professional temporary employment agencies are playing an increasingly significant role in the rapidly changing employment landscape. While in the past such agencies were mainly associated with short-term contracts or summer jobs, today they are an integral part of the staffing strategies of many global corporations. In the face of growing competition, companies aim to optimize employment, adjusting the number of workers to seasonal or project-based needs. Agencies specializing in temporary employment can quickly find the right staff, especially in situations where speed and precision are crucial. For employees, working with such entities can be an opportunity to gain valuable experience and get to know different industries from the inside.
In everyday practice, an agency’s responsibilities go far beyond simply connecting an employer with an employee. Agencies often handle many of the formalities and obligations arising from employment. They manage the recruitment process, verify candidates’ competence, and frequently handle payroll and administrative tasks. As a result, businesses can significantly reduce operational costs related to running a large HR department. For smaller companies, this form of collaboration is invaluable, as it provides access to a wider pool of qualified professionals than they could acquire on their own.
Another important advantage is the swift response to changing market conditions. Organizations that use agency services do not have to keep an excess of staff on permanent payroll during slow periods, and in times of increased demand, they can quickly bring in additional employees. This is particularly relevant in industries with strong seasonality (for example, retail around holidays, tourism during vacation season, or agriculture during harvests).
From the employee’s perspective, temporary employment can serve as a gateway to permanent work or as a way to acquire diverse skills. Many people appreciate the ability to move between projects, allowing them to experience different organizational cultures and accelerate their professional growth. Moreover, temporary employment agencies often offer training or access to development programs, which increases candidates’ attractiveness and competitiveness in the job market.

The Impact of Dynamic Trends (Gig Economy, Remote Work, Flexible Forms of Employment)

In recent years, we have observed the growing importance of phenomena referred to as the gig economy, focusing on short-term assignments. Additionally, remote work, which allows flexibility in terms of workplace and working hours, is becoming increasingly popular. More and more people are redefining their approach to work-life balance, seeking flexibility. Such changes affect the entire market structure — companies must respond to new employee expectations while also maintaining business profitability. Temporary employment agencies become a crucial link in this chain. By leveraging market insights and extensive candidate databases, they can match business needs with employee demands, focusing on agile recruitment and onboarding methods.
Technological advancement plays a huge role in shaping these new trends. Online platforms and mobile applications allow quick matches between employees and employers, regardless of location or time zone. The traditional employment model, where a worker is tied to a single company and location for many years, is giving way to project — or task-based arrangements. Remote work enables hiring specialists from anywhere in the world, which broadens the talent pool but also introduces organizational and legal challenges.
In this context, temporary employment agencies act not only as intermediaries but often as advisors. Through collaboration with multiple industries, they can analyze how the market is evolving and anticipate demand for specific skills. As flexible forms of employment become more widespread, agencies can help companies choose the right collaboration models and contract types, including B2B, temporary contracts, or specialized assignments.
It is worth noting that not all employers are fully prepared to implement such complex changes. Employees, although they appreciate flexibility, also need to learn how to manage their time and build their personal brand in a world dominated by short-term projects. Agencies thus serve as a key source of support in both HR and career advisory. They can initiate and moderate collaboration related to new forms of employment while ensuring that both parties receive assistance in crucial areas, such as contract conditions or the tools required to perform tasks.

Legal Regulations and Standards in Temporary Employment Agencies

The activities of temporary employment agencies are greatly influenced by legal regulations at both the national and international levels. In Poland, crucial regulations include the Act on the Employment of Temporary Workers, the Labor Code, and a range of implementing acts. These rules specify the rights of temporary workers, how long they may be employed by a single company, and the obligations of the agency itself. There are also European directives that set minimum standards in areas such as remuneration, working hours, and leave. Consequently, agencies must operate in a complex legislative environment, which impacts administrative costs, control procedures, and their scope of responsibility.
Worker protection is key in relation to these regulations. A temporary employee should be guaranteed pay that is no lower than a permanent employee performing similar tasks in the same company. Additionally, the agency is responsible for ensuring appropriate health and safety measures, along with training and insurance, if the job requires it. In cases of disputes or uncertainties, government bodies (e.g., the State Labor Inspectorate) have the authority to inspect both the agency and the enterprise using its services.
Industry standards also cover ethical issues and transparency in relations with employees. There is a growing call for agency certification to confirm professionalism, credibility, and social responsibility. In this context, implementing ethical codes and compliance procedures is less about corporate trends and more about establishing a genuine competitive advantage. Agencies that prioritize integrity and employee satisfaction over short-term gain can expect greater trust from both clients and candidates.
In an age of globalization and digitization, legal dilemmas involving the international character of temporary employment are becoming more frequent. Companies may hire specialists from different countries, not always being certain which regulations take precedence in a given situation. By drawing on the expertise of lawyers and HR specialists, agencies help employers classify the types of contracts and manage taxes or insurance contributions across borders. This level of support further underscores agencies’ pivotal role in the labor market ecosystem.

Statistics and Forecasts – Market Perspective

Statistics on temporary employment indicate its rising popularity in many countries. In Poland, according to GUS data, the number of temporary workers has increased by several percent annually over the last five years. Across Europe, the share of people employed in this way already exceeds a few percent of the total workforce, and in some countries, such as Germany or the United Kingdom, these figures are even higher. Industry forecasts suggest that this trend will strengthen, particularly in the context of digitalizing many processes that simplify candidate search and management.
Various macroeconomic factors contribute to the growing popularity of temporary employment. In times of economic slowdown, companies tend to minimize risk and costs, which often manifests in a higher share of flexible forms of employment. Conversely, in periods of growth and increased sales, agencies enable quick staffing to meet demand — often more efficiently than lengthy recruitment processes.
According to a Deloitte report, the global temporary employment market may expand by as much as 20-30% over the next five years, mainly due to new recruitment technologies and further popularization of flexible forms of employment. Interestingly, this growth is not limited to low-skilled jobs. Highly skilled IT specialists, engineers, and marketing experts also increasingly opt for temporary models. For many, the project-based approach is appealing because it offers variety and a higher hourly rate.
To keep up with this trend, temporary employment agencies are investing in analytics tools, recruitment platforms, and staff training. They are increasingly focusing on specialized recruitment in specific sectors to provide tailored services. From a company’s perspective, this adds significant value. Instead of sifting through hundreds of random CVs, the company receives pre-screened candidates who are the best fit for the role requirements.

Benefits for Employers and Employees

Hiring through temporary employment agencies brings a range of benefits: on one hand, it helps businesses manage dynamic staffing needs; on the other, it offers employees the chance to grow and gain new experiences. This is not just about a short-term contract—many times, collaboration with an agency can turn into permanent employment in the client company and open up promotion opportunities. For some, it’s also a chance to learn about different industries, companies, and work environments before committing to a longer-term involvement in a single place.
From the employer’s perspective, the main advantage of working with an agency is the avoidance of complex recruitment processes and the significant reduction in HR costs (training, onboarding, HR administration). The company pays only for actual hours worked, which is especially beneficial when rapid scaling of labor resources is needed — for example, during the launch of a new product or the execution of a large-scale project within a strict deadline.
Employees appreciate that an agency can offer them multiple proposals in a short timeframe, often in sectors with a high demand for specialists. This mitigates the long and often frustrating job-search process. What’s more, working with an agency frequently comes with additional benefits, such as private healthcare, life insurance, or gym memberships, particularly when collaborating with reputable, large partner companies.
For both parties, safety and clarity of employment terms are crucial. Agencies that comply with the highest standards clearly outline conditions regarding pay, working hours, or vacation entitlements. As a result, the employer can rely on qualified and committed staff, while the employee benefits from a transparent career path and support at every stage of employment.

The Future of Temporary Employment Agencies – Challenges and Opportunities

Temporary employment agencies face great challenges as well as vast opportunities for growth. New technologies, such as artificial intelligence and machine learning, are on the horizon and can accelerate candidate screening. At the same time, employers are setting higher expectations for precisely matching skills to job requirements, going beyond the traditional perception of temporary work. Agencies will need to specialize even more in particular sectors and offer advanced advisory services. The ongoing globalization of the labor market and the need to understand diverse legal and cultural systems also pose challenges.
One of the key aspects of the future of temporary employment agencies is the personalization of services. In an era when employees value individual approaches and the ability to shape their career paths, agencies will need to provide a variety of collaboration options. We’ll hear more and more about models where workers have access to platforms that allow them to choose specific projects or employers—resembling the gig economy even more closely.
Simultaneously, technology is becoming a tool that increases recruitment efficiency. ATS (Applicant Tracking Systems), video interviews, and online competency tests have become standard. The future may bring AI-driven solutions for initial candidate analysis and for identifying behavioral or skills-based patterns, reducing recruitment time and allowing agencies to match offers more effectively. However, striking a balance between automation and a personal touch will remain essential.
No vision of the future would be complete without considering the role of legal regulations. Legislators may introduce further amendments to labor laws to better align them with realities dominated by flexible work arrangements and remote operations. Agencies will have to constantly monitor these updates to ensure full compliance. Those who handle this most effectively and offer the broadest range of advisory services will likely dominate the market and gain the trust of key players in various industries.

Conclusion

In today’s landscape, **temporary employment agencies** have become an integral part of staffing strategies for both small and large businesses. They provide flexible employment models, allowing companies to optimize costs and quickly adapt to market fluctuations, while enabling employees to align with trends such as short-term projects and remote work. Legal regulations, while multifaceted, safeguard proper working conditions and protect the interests of both parties. Meanwhile, statistics clearly show a steady increase in the share of temporary work in the overall labor market — and everything suggests this will continue.
Considering all the changes linked to the gig economy, remote systems, and the growing demand for highly specialized skills, agencies serve as a guide in a labor market that is increasingly complex. Their importance will likely grow even further in the future, especially if they can meet the challenges of digitalization, globalization, and the rising expectations of employers and employees alike. Therefore, it’s worth exploring the services of these entities now and discovering the opportunities they offer.